KobicBook Terms of Service and Usage Conditions
These terms and conditions are intended to stipulate the rights, obligations, and responsibilities of the company and users in using Internet-related services (hereinafter referred to as "services") provided by Unibook (hereinafter referred to as "app") operated by Laputa Co., Ltd. (hereinafter referred to as "company").
Company means a virtual business place set up by the company to enable transactions of goods, etc. using information and communication facilities such as computers to provide goods or services (hereinafter referred to as "goods, etc.") to users.
"User" refers to members and non-members who access the company and receive services provided by the company according to these terms and conditions.
'Member' refers to a person who has registered as a member with the company and can continuously use the services provided by the company.
'Non-member' refers to a person who uses the services provided by the company without joining as a member.
The company posts the contents of these terms and conditions, company name and representative's name, business location address (including the address where consumer complaints can be handled), phone number, fax number, email address, business registration number, telecommunications sales business report number, personal information manager, etc. on the initial service screen (front page) of the app so that users can easily know. However, the contents of the terms and conditions may be made available for users to view through a linked screen.
Before users agree to the terms and conditions, the company must obtain user confirmation by providing separate linked screens or pop-up screens so that users can understand important contents such as subscription withdrawal, delivery responsibility, refund conditions, etc. among the contents stipulated in the terms and conditions.
The company may revise these terms and conditions within the scope that does not violate related laws such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Electronic Document and Electronic Transaction Basic Act, the Electronic Financial Transaction Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Door-to-Door Sales, etc., and the Framework Act on Consumers.
When the company revises the terms and conditions, it announces the application date and reasons for revision along with the current terms and conditions on the initial screen of the app from 7 days before the application date to the day before the application date. However, when changing the terms and conditions unfavorably to users, it announces with a prior grace period of at least 30 days. In this case, the company clearly compares the contents before and after revision and displays them so that users can easily understand.
When the company revises the terms and conditions, the revised terms and conditions apply only to contracts concluded after the application date, and the terms and conditions before revision continue to apply to contracts already concluded before that. However, if users who have already concluded contracts want to be subject to the application of the revised terms and conditions and send this intention to the "company" within the announcement period of the revised terms and conditions according to paragraph 3 and receive the "company's" consent, the revised terms and conditions apply.
For matters not stipulated in these terms and conditions and interpretation of these terms and conditions, the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, etc., consumer protection guidelines in electronic commerce, etc. determined by the Fair Trade Commission, and related laws or commercial practices apply.
The company may change the contents of goods or services to be provided by contracts to be concluded in the future in cases such as out-of-stock goods or services or changes in technical specifications. In this case, the changed contents of goods or services and the provision date are immediately announced where the current goods or services contents are posted.
When the company changes the contents of services contracted with users due to reasons such as out-of-stock goods, etc. or changes in technical specifications, the company immediately notifies the user at an address where the reason can be notified.
In the case of the preceding paragraph, the company compensates for damages suffered by users. However, this does not apply when the company proves that there was no intention or negligence.
The company may temporarily suspend the provision of services when reasons such as maintenance, inspection, replacement and failure of information and communication facilities such as computers, or interruption of communication occur.
The company compensates for damages suffered by users or third parties due to temporary suspension of service provision for reasons under paragraph 1. However, this does not apply when the company proves that there was no intention or negligence.
When services cannot be provided due to reasons such as business type conversion, business abandonment, or integration between companies, the company notifies users by the method stipulated in Article 8 and compensates consumers according to the conditions originally presented by the company. However, when the company does not announce compensation standards, etc., users' mileage or points, etc. are paid to users in kind or cash equivalent to the currency value used by the company.
Users apply for membership registration by filling in member information according to the registration form determined by the company and expressing their intention to agree to these terms and conditions.
The company registers as members those who apply to join as members as in paragraph 1, except for those who fall under any of the following:
The time of establishment of the membership registration contract is when the company's acceptance reaches the member.
When there are changes in the matters registered at the time of membership registration, members must notify the company of the changes by methods such as modifying member information within a reasonable period.
Members may request withdrawal from the company at any time, and the company immediately processes member withdrawal.
When members fall under any of the following reasons, the company may restrict and suspend membership qualifications:
After the company restricts or suspends membership qualifications, if the same act is repeated more than twice or the reason is not corrected within 30 days, the company may cause loss of membership qualifications.
When the company causes loss of membership qualifications, it cancels member registration. In this case, it notifies the member and gives at least 30 days for explanation before canceling member registration.
When the company notifies members, it may be done to the email address designated and agreed upon in advance by the member.
For notifications to unspecified multiple members, the company may substitute individual notifications by posting on the app bulletin board for more than one week. However, individual notifications are made for matters that have significant impact on the member's own transactions.
When the company needs to provide purchaser personal information to third parties, it must inform the purchaser of 1) the recipient of personal information, 2) the purpose of personal information use by the recipient, 3) items of personal information provided, 4) the period of personal information retention and use by the recipient and obtain consent. (The same applies when matters for which consent has been obtained change.)
When the company entrusts third parties to handle purchaser personal information, it must inform the purchaser of 1) the person entrusted with personal information handling, 2) the contents of work entrusted with personal information handling and obtain consent. (The same applies when matters for which consent has been obtained change.) However, when necessary for contract performance related to service provision and related to purchaser convenience improvement, notification and consent procedures do not need to be followed by notifying through the personal information handling policy in the method stipulated in the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
Contracts are considered established when the company's acceptance reaches users in the form of receipt confirmation notification under Article 12, paragraph 1.
The company's expression of acceptance intention must include confirmation of users' purchase applications and information on sales availability, correction and cancellation of purchase applications, etc.
Payment for goods or services purchased from the company may be made by any of the following available methods. However, the company cannot collect any fees under any name in addition to the price of goods, etc. for users' payment methods:
The company sends receipt confirmation notification to users when there are users' purchase applications.
Users who receive receipt confirmation notification may request purchase application changes and cancellations immediately after receiving receipt confirmation notification if there are discrepancies in expression of intention, etc., and the company must process according to the request without delay if there are user requests before delivery. However, if payment has already been made, it follows the provisions on subscription withdrawal, etc. in Article 15.
Unless there is a separate agreement with users regarding the supply timing of goods, etc., the company takes necessary measures such as custom manufacturing and packaging to deliver goods, etc. within 7 days from the date users place orders. However, if the company has already received all or part of the payment for goods, etc., it takes measures within 3 business days from the date of receiving all or part of the payment. At this time, the company takes appropriate measures so that users can check the supply procedures and progress of goods, etc.
The company specifies delivery means, cost bearer by means, delivery period by means, etc. for goods purchased by users. If the company exceeds the agreed delivery period, it must compensate for users' damages caused thereby. However, this does not apply when the company proves there was no intention or negligence.
When the company cannot deliver or provide goods, etc. that users applied to purchase due to reasons such as out-of-stock, it immediately notifies users of the reason and refunds or takes necessary measures for refund within 3 business days from the date of receiving payment if payment for goods, etc. was received in advance.
Users who have concluded contracts with the company regarding purchase of goods, etc. may withdraw subscriptions within 7 days from the date of receiving written documents regarding contract contents according to Article 13, paragraph 2 of the Act on Consumer Protection in Electronic Commerce, etc. (when supply of goods, etc. is made later than receiving such documents, it means the date of receiving supply of goods, etc. or the date supply of goods, etc. started). However, when there are different provisions in the Act on Consumer Protection in Electronic Commerce, etc. regarding subscription withdrawal, it follows the provisions of that law.
Users cannot return or exchange when goods, etc. fall under any of the following after receiving delivery:
In cases of paragraph 2, items 2 to 4, users' subscription withdrawal, etc. is not restricted if the company did not take measures such as clearly marking where consumers can easily know that subscription withdrawal, etc. is restricted in advance or providing trial products.
Regardless of the provisions of paragraphs 1 and 2, when the contents of goods, etc. are different from indications or advertisements or implemented differently from contract contents, users may withdraw subscriptions, etc. within 3 months from the date of receiving supply of the relevant goods, etc. or within 30 days from the date of knowing or being able to know the fact.
The company refunds the price of goods, etc. already paid within 3 business days when goods, etc. are returned from users. In this case, when the company delays refund of goods, etc. to users, it pays delay interest calculated by multiplying the delay interest rate stipulated in Article 21-2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc. for the delay period.
When refunding the above payment, when users paid the price of goods, etc. by payment means such as credit cards or electronic money, the company immediately requests the business operator who provided the relevant payment means to stop or cancel billing for the price of goods, etc.
In cases of subscription withdrawal, etc., costs necessary for returning supplied goods, etc. are borne by users. The company does not claim penalties or damages from users for reasons of subscription withdrawal, etc. However, when subscription withdrawal, etc. is done because the contents of goods, etc. are different from indications or advertisements or implemented differently from contract contents, costs necessary for returning goods, etc. are borne by the company.
When users bore shipping costs when receiving goods, etc., the company clearly indicates who bears the costs when withdrawing subscriptions so that users can easily understand.
The company collects minimum personal information within the scope necessary for service provision when collecting users' personal information.
The company does not collect information necessary for purchase contract performance in advance when joining membership. However, this does not apply when collecting minimum specific personal information before purchase contracts for identity verification required for legal obligation performance.
When collecting and using users' personal information, the company notifies the relevant users of the purpose and obtains consent.
The company cannot use collected personal information for purposes other than the intended purpose, and when new purposes of use arise or when providing to third parties, it notifies the relevant users of the purpose and obtains consent at the use/provision stage. However, exceptions apply when there are different provisions in related laws.
When the company must obtain users' consent according to paragraphs 2 and 3, it must specify or notify in advance matters stipulated in Article 22, paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., such as the identity of the personal information manager (affiliation, name, phone number, other contact information), purposes of information collection and use, matters related to information provision to third parties (recipients, provision purposes, and contents of information to be provided), and users may withdraw this consent at any time.
Users may request viewing and error correction of their personal information held by the company at any time, and the company has an obligation to take necessary measures without delay. When users request error correction, the company does not use the relevant personal information until the error is corrected.
The company must minimize persons handling users' personal information for personal information protection and bears all responsibility for users' damages due to loss, theft, leakage, provision to third parties without consent, alteration, etc. of users' personal information including credit cards and bank accounts.
The company or third parties who received personal information from it destroy the relevant personal information without delay when the purpose of personal information collection or the purpose for which it was provided is achieved.
The company does not set consent boxes for collection, use, and provision of personal information as pre-selected. Also, it specifically specifies services restricted when users refuse consent for collection, use, and provision of personal information, and does not restrict or refuse service provision such as membership registration for reasons of users' refusal of consent for collection, use, and provision of personal information that are not essential collection items.
The company must not engage in acts prohibited by laws and these terms and conditions or contrary to public order and morals and must do its best to provide goods and services continuously and stably according to these terms and conditions.
The company must have security systems for protecting users' personal information (including credit information) so that users can use Internet services safely.
When the company causes damages to users by engaging in unfair indication and advertising acts stipulated in Article 3 of the Act on Fair Labeling and Advertising, it bears responsibility for compensation.
The company does not send commercial advertising emails that users do not want.
Management responsibility for ID and password lies with members except in cases of Article 17.
Members must not allow third parties to use their ID and password.
When members recognize that their ID and password have been stolen or third parties are using them, they must immediately notify the company and follow the company's guidance when provided.
Users must not engage in the following acts:
When upper companies and lower companies are connected by hyperlink methods, etc. (hyperlink targets include text, pictures, videos, etc.), the former is called a connecting company (app) and the latter is called a connected company (app).
The connecting company does not bear guarantee responsibility for transactions conducted between users and connected companies regarding goods, etc. independently provided by connected companies when it clearly states on the initial screen of the connecting company or pop-up screen at the time of connection that it does not bear guarantee responsibility for such transactions.
Copyrights and other intellectual property rights for works created by the company belong to the company.
Users must not use information to which intellectual property rights belong to the company among information obtained by using the company for commercial purposes by reproduction, transmission, publication, distribution, broadcasting, or other methods without the company's prior consent or allow third parties to use it.
When the company uses copyrights belonging to users according to agreements, it must notify the relevant users.
The company establishes and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by users and compensate for such damages.
The company prioritizes processing complaints and opinions submitted by users. However, when prompt processing is difficult, it immediately notifies users of the reasons and processing schedule.
When there are users' damage relief applications regarding electronic commerce disputes between the company and users, mediation by dispute mediation organizations commissioned by the Fair Trade Commission or city/provincial governors may be followed.
Lawsuits regarding electronic commerce disputes between the company and users shall be under the exclusive jurisdiction of the district court having jurisdiction over the user's address at the time of filing. However, if the user's address or residence is unclear at the time of filing or in the case of foreign residents, it shall be filed with the competent court under the Civil Procedure Act.
Korean law applies to electronic commerce lawsuits filed between the company and users.